Know Your Role

New Manager-What Now?

You’ve just been promoted.  Congratulations.  Do you know what to do now?  I didn’t.  When I first became a manager I was completely in over my head.  Talk about “impostor syndrome”.  I was so clueless that I didn’t even know who reported to me and who didn’t.
But now, after leading multiple teams and hundreds of people, I can tell you exactly… […]

Know Your Team


About 7 years ago, I found a better way to manage people: a proven way to relationship with my staff that gets results and addresses every single pain point that I mentioned at the beginning of this article. That is having a weekly one-on-one meeting with each team member for which I am responsible.  Oh great!  You’re saying “more meetings”. Well, yes and no.  These one-on-one meetings (if done correctly) will reduce the need for other meetings and make every other bit of your week more productive. […]

Know Your Team

5 Ways to Encourage Creativity In Your Team

Every team gets stuck in a rut sometimes, and our job as managers is to pull them out of that rut and get them back to finding creative solutions to the problems that inevitably crop up on a daily basis. The same thinking that got you in trouble will not get you out of it. You have to look at things from different angles and consider alternatives that you didn’t before. […]